Digitizing paper invoices in ServiceNow for a top 5 consumer goods company
- With COVID-19 lockdowns the company’s suppliers of raw materials could not scan or post invoices from their office. Scanning from mobile phone was not available
- The company was receiving invoices erratically, requiring manual processing and increasing the invoice management workload
- Suppliers with unpaid invoices sometimes stopped delivery, creating an untenable situation for the company
Olympe’s CEO developed the first working prototype within 24 hours of receiving the requirements. The application was put into production in less than a week. It included a Microsoft optical character recognition service to read key fields from the submitted invoices and auto-populate them in the application. As it accessed sensitive supplier data, Olympe delivered the application on-premises.
The invoice management team experienced a 20% reduction in effort. The new system was rapidly adopted by the company and its suppliers.